Monday, July 25, 2016

VENDOR TIPS FOR WOLFF'S FLEA MARKET

Seller's Rules & Tips

FACEBOOK & CRAIGSLIST
We encourage our vendors to post their items on social media: facebook page, Buy, Sell, Trade Group  & craigslist. These listings are FREE!  We love this concept because buyers and sellers are able to meet in a neutral location at the market (must have a selling space-no parking lot sales). This also draws new customers to the entire market and helps everyone! Many vendors have had success with social media. Customers have come from as far as Iowa to purchase their items! For more advanced posters, please "tag" your photos & posts with #wolffsfleamarket and @wolffsfleamarket. If you don't know what this means, please disregard!

EARLY CLOSE DAYS
Occasionally the Rosemont market may need to close early due to a stadium event. We continue to have a steady customer flow on these days because we are an "early shopper market". The majority of shoppers attend before 11am. Don't miss out! See Rosemont Schedule on home page for early closings. We will post this in advance and require vendors to be able to vacate the lot by a specified time. 

THE INSPECTION PROCESS-DON'T BE OFFENDED
Wolff's Flea Market is vigilant about inspecting merchandise at every booth, every week. If we talked you last week, or 2 weeks ago, we may talk to you again about the same thing or different items you are selling. Please realize we mean no disrespect to you, nor are we singling you out from among other vendors. It is our job to ensure that the merchandise offered at Wolff's Flea Market is in accordance to our rules, Rosemont/Palatine rules, and state and federal laws. So, if you see a staff person lingering over an item on your table, or if you are questioned about your merchandise, do not take offense. We try to speak respectfully to you, and hope you can return the favor. When in doubt, we may ask you to remove a certain type of merchandise.

SELLING AREA
Please clean your selling space and remove and take with you ALL unsold merchandise and large trash. Dumpsters are available for reasonable trash only. Wolff's does not have facilities to dispose of large items, unsold merchandise or excess garbage. Violators will be charged clean-up expenses and repeat offenders may not be able to sell with us in the future.

MERCHANDISE RESTRICTIONS
PLEASE REFER TO MERCHANDISE RULES for most current information. Call 847-524-9590 with questions. Wolff's Flea Market strictly regulates the type of merchandise being sold and follows local and federal laws and regulations to maintain a safe, family friendly environment. In short, no COUNTERFEIT, ILLEGAL, BABY FURNITURE, CERTAIN SERVICES, REGULATED ITEMS or CONCESSION FOOD can be sold. Please call 847-524-9590 to inquire about participating in Food Trucks at the Flea. Staff and management reserve the right to inspect merchandise, deem it as inappropriate and disallow it. Vendors will be directed to immediately and permanently remove restricted items. This means putting it AWAY, out of sight of the public. Your information may be recorded and a warning slip issued. If repeat offenses occur, vendor may not be allowed to sell with us in the future.

SECURITY
We have many employees patrolling our market. Most are wearing yellow or green shirts. Some aren’t by design to watch over the market without being seen. We have several police officers patrolling as well. Please seek out any of these individuals with any problems you may have. Secure and watch your valuables. Keep your eyes on your booth. Unfortunately, there are shoplifters here just as at any store. Some sellers ask a neighboring vendor to watch their table if they find it necessary to leave their booth.

TRASH
Please bring a sturdy trash bag(s). While we have clean up staff, their job is made easier if you are able to secure all of your garbage (boxes, paper, etc.) and keep it in your trash bag. Bags can be thrown away with a small amount of broken down boxes at the southwest corner of the Arena. You are not allowed to leave unsold merchandise. We continually walk the market watching for those breaking this rule. You will be fined (see vendor permit) and will not be allowed to sell with us in the future if this occurs.

LEAVING EARLY
Some vendors decide to leave early. We discourage this for several reasons. We don’t like vehicles driving through crowded aisles and customer flow is steady from when we open to when we close. You’ll be missing lots of sales!

COURTESY
Our vendors are encouraged to be courteous to shoppers. Treat them as you would like to be treated. Refrain from using profane language. You may be asked to leave the market if customer relation issues occur.

RETURNS
You may want to consider posting a return policy, especially if you sell anything other than garage sale, antiques or collectible items. Our sellers are strongly encouraged to stand behind their products and representations.

PRICING YOUR ITEMS
Bring price stickers, paper (for signs), markers, pens and tape. Keep in mind that your customers may want to haggle. This is a normal and fun aspect of Flea Marketing. Please do not get upset if you are offered a lower price, as again, this is customary at times. You have the choice to accept, decline, or counter-offer. Price items individually, by the box (e.g. $1 box), or not at all. It is up to you how you want to price your merchandise and customer opinion varies as to what they prefer.

BAGS
Have grocery bags and newspapers/bubble wrap/tissue paper for wrapping fragile items. Boxes can be helpful for larger or multiple purchases.

ON A HOT DAY
Please bring plenty of water, sunscreen, sunglasses, hat, etc. On cooler days, dress in layers.

UMBRELLAS & CANOPIES
Our location has a tendency to be windy. It is REQUIRED that you have minimum 40 pounds to weigh down each corner of your canopy or umbrella. If you do not bring weights, we may ask you to remove your canopy. We have a limited number of weights for rent. $2 per 40 pound weight plus a refundable $20 deposit. Please ask an employee about renting weights on the day of the market. Securing or tying your tent to a table leg or merchandise does not count for weight. You may tie the rear legs to your vehicle, but still need to weigh down the front legs. 


BRING CHANGE
We recommend $10 in quarters, singles and five dollar bills. You may lose a sale if you don’t have change. Watch your money. Keep it locked in your car, but don’t lock your keys in the car! Remember, if you listen to your car radio all day, you’re likely to have a dead battery at the end of the day. ATMs are located at both markets for your shoppers' convenience.

EARLY BIRD SHOPPERS
This tip applies to the Rosemont location only. Many sales can be made between vendors or by Early Bird Shoppers before our 6am opening time. These shoppers may be designers, decorators, or collectors. They may have a tendency to try and look through your unpacked boxes. If this is not what you want – please simply ask them to move to the front of your tables. Early Bird entry fee is $4 prior to 6am.

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