Wednesday, March 3, 2021

WOLFF'S FLEA MARKET VENDOR PROTOCOL 2021

WOLFF'S FLEA MARKET 

VENDOR COVID PROTOCOL 2021

Wolff’s Flea Market VENDOR PROTOCOL 2021

Protect Yourself & Others   3/3/2021     Call/Text  847-524-9590     wolffs.com    


PLEASE REFER TO MERCHANDISE RULES HERE
PLEASE REFER TO FIRST TIME SELLER RULES HERE
                                                                         
Welcome back to Wolff’s Flea Market! Most of us are familiar with the steps necessary to keep ourselves and others safe during COVID-19. Even though we are all outdoors shopping, it is important to comply with the following safety protocols. In addition to limiting the flea market capacity, we will be implementing several new procedures this season. We look forward to working together again! Let’s make this the best year ever! Please keep/print this document.




WEAR A MASK - PER ILLINOIS, VILLAGE OF ROSEMONT & WOLFF’S FLEA MARKET RULES

    • Employees, Vendors, Customers and those over the age of 2 are required to wear masks at all times while at Wolff’s Flea Market. You may not enter or remain at the market if unmasked. If you do not have a mask, you will be required to purchase/obtain one at the entrance.
    • Wear mask over nose and mouth and secure under chin
    • Masks should be worn in addition to staying at least 6 feet apart, especially around people who don’t live with you.
    • Wash your hands or use hand sanitizer before putting on your mask.
    • Wear your mask all day
      1. Smoking: May only be done in your own closed vehicle and not out in the open
      2. Eating: Must be done in a socially distant manner - no walking around the market with your meal. Eat in your car or remain 6’ away from others and not in the general market pedestrian area. A designated dining area is available.
      3. Drinking: You will be able to sip water, but either go to your vehicle, off to the side or remove mask only briefly.

KEEP A 6 FOOT DISTANCE

    • People without symptoms may be able to spread the virus
    • Stay at least 6 feet (about 2 arm lengths) from others (avoid handshakes, hugs). Do you know the “heart nod”?
    • Maintain a distance between your customers. They may need to form a line to maintain distance.

COMPLIANCE  

Please follow guidelines so we may enjoy a successful, sweet season at
 Wolff’s Flea Market. Employees will enforce social distancing and
 masking. First communication will be to kindly ask individuals to mask
 up, cover nose, maintain the distance, etc. If someone does not comply,
 employee will report to security and you may be asked to leave the market.


WASH YOUR HANDS OFTEN 

  • Wash your hands often with soap and water for at least 20 seconds:
    • Before eating or preparing food
    • Before touching your face
    • After using the restroom
    • After leaving a public place
    • After blowing your nose, coughing, or sneezing
    • After handling your mask
    • After changing a diaper
  • If soap and water are not available, use hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub together until dry
    • Please bring your own hand sanitizer and encourage your customers to use it
    • Hand sanitizing stations are installed around the market 

HOW DOES COVID SPREAD?

    • Through respiratory droplets (nose and mouth)
    • Coughing, sneezing, breathing, talking
    • With symptoms or no symptoms
    • While vaccine distribution is increasing - masks and social distancing are required by the State of Illinois, Rosemont and Wolff’s Flea Market at this time.
    • Observe the 3 W’s: Wear a mask, Wash your hands and Watch your distance. 


CLEAN AND DISINFECT

  • Vendor rental tables will be sanitized after each use
  • Regularly clean frequently touched surfaces in your booths every hour
  • Please supply your own hand sanitizer, wipes, disinfectant sprays, paper towels, etc. 
  • Store bought disinfectant sprays should contain ingredients that kill the COVID-19 virus: 
  • Bleach (sodium hypochlorite) or quaternary ammonium. Follow directions.
  • https://www.epa.gov/pesticide-registration/list-n-disinfectants-coronavirus-covid-19  
  • Examples of products from the EPA List N and those that kill Coronavirus include:

MONITOR YOUR HEALTH 

  • Monitor your symptoms at home and do not come to the flea market if you are feeling ill or exhibiting symptoms of COVID. 
  • Be alert for these symptoms
    • Fever or chills
    • Cough
    • Shortness of breath or difficulty breathing
    • Fatigue
    • Muscle or body aches 
    • Headache
    • New loss of taste or smell
    • Sore throat
    • Congestion or runny nose
    • Nausea, vomiting, diarrhea

SCREENING - MANDATORY

  • VENDORS WILL BE SCREENED UPON ARRIVAL, INCLUDING TEMPERATURE CHECKS 

WHAT DO WE DO WHEN WE ARRIVE?

  1. Drive to west side of lot
  2. Follow signs and staff to form a line
  3. Stay in your car and wait for staff to tell you to roll down your window
  4. Staff will take your temperature and ask you mandatory COVID-19 screening questions
  5. If all is well, you may proceed to the vendor cashier, and then to your space assignment or reserved spot
  6. Employees will come to your booth 1-2 more times throughout the day to re-screen you.
  7. If vendor or booth participant during the day, you will need to leave the market. Your space will be cordoned off with a perimeter and you will be instructed to pack up and leave. Do not come to the market if you or anyone in your group is ill.
  8. If you or someone in your household/booth helper have COVID-19 related symptoms or were exposed to someone with COVID-19 within the last 14 days, they should remain isolated at home for a minimum of 10 days after symptom onset AND until feverless and feeling well (without fever-reducing medication) for at least 72 hours OR confirmed to not have COVID-19 via 2 negative COVID-19 tests in a row, with testing done at least 24 hours apart.   


CURRENT COVID-19 INFORMATION  (Updated 2/19/2021)

Per Village of Rosemont Health Department Recommendation

Source: DCEO Phase 4 Retail Guidelines https://bit.ly/3qDxVj7 


If employee/vendor reports having any COVID-19 related symptoms, they should remain isolated at home for a minimum of 10 days after symptom onset AND until feverless and feeling well (without fever-reducing medication) for at least 72 hours OR confirmed to not have COVID-19 via 2 negative COVID-19 tests in a row, with testing done at least 24 hours apart

 Any employee/vendor who has had close contact with a co-worker or any other person who is diagnosed with COVID-19 should quarantine for 14 days after the last/ most recent contact with the infectious individual and should seek a COVID-19 test at a state or local government testing center, healthcare center or other testing locations. All other employees should be on alert for symptoms of fever, cough, or shortness of breath and taking temperature if symptoms develop

(Close contacts include household contacts, intimate contacts, or contacts within 6-ft. for 15 minutes or longer unless wearing N95 mask during period of contact).

This is not to be taken as medical advice. 

Please follow up with your own healthcare provider.



Sources:

https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/prevention.html

https://www.rosemont.com/documents/what-the-village-of-rosemont-is-doing-regarding-covid-19/ 

https://dceocovid19resources.com/assets/Restore-Illinois/checklists3/screening.pdf 

Tuesday, February 2, 2021

FIRST TIME VENDORS AT WOLFF'S FLEA MARKET - PLEASE READ

By Sharon Wolff

WELCOME TO WOLFF’S FLEA MARKET 2021!
FIRST TIME & NEW VENDORS!  PLEASE READ!
Due to COVID-19 procedural changes, this information may change as new information becomes available. Please refer to wolffs.com for updates.

Created 8/7/17 - Updated 3/10/19, 4/19/19, 6/21/19, 2/19/2020, 3/3/2021

Yup, looks like another long read by Wolff's Flea Market...👀
Thank you for considering selling at one of Chicagoland’s best flea markets! Whether you are decluttering or starting a small business, we are here to support your endeavors!

It's EASY to get your seller space! No reservations required. Drive to west side of building around 5am, stay in your car and staff will screen you and direct you to a space.

We want your experience at Wolff’s Flea Market to be pleasant and successful.
To encourage success and maintain our reputation as a legitimate, family-friendly shopping venue, we incorporate stringent merchandise rules. And now, also strict COVID-19 protocol.

Please carefully read the captivating information included in these links:

FIRST:
What are you selling?
We recognize that vendors obtain merchandise from a variety of sources. While most sources may be legitimate, a few are on our radar as suspect for counterfeit merchandise. Did you know that counterfeiting is a major issue in all online forums? Social media sale groups and other online marketplaces abound with a mixture of legitimate and counterfeit products. Please research your sources. We may ask you about your source, too!

We also expect you to educate yourselves on the type of products that are allowed and why certain items are banned. 

SECOND:
So - we inspect your merchandise. 
We inspect everyone’s merchandise. 
All day. 
More than once. 
It's what we do. 
It's what we love. 
Call us weird. 
Call us Counterfighters.

Some vendors (usually new or first time sellers) are unaware of our rules (which follow actual LAWS) and need to either remove a chunk of the merchandise they invested in, or even worse, have little left to sell and therefore need to leave our market. But the ultimate worst is the vendor who takes it out again and experiences the escorted Drive of Shame, straight out the exit...never to be seen again. 😩

Common items that first time sellers might bring:
Counterfeit Dolce & Gabbana purse
See the removable clip-on tag? 
  • Baby furniture: high chairs, strollers, cribs, car seats, formula etc. We do not allow because of safety and recalls. Even new items are included in this rule.
  • Counterfeit wholesale electronics: Online, social media for-sale groups and even local brick and mortar wholesalers are examples of well known avenues for selling counterfeit phone accessories - chargers, cables, headphones, earpods...be aware!
  • Counterfeit sports jerseys: Garage sale/thrift shop/a guy/other sources might even tell you the jersey is real. It might appear to be crisp and clean with tags. Items are faked in varying quality. Please know your product before investing and bringing it out to sell. (Hint: Look for misspellings and bad stitching on fakes). 
  • Counterfeit or high end designer purses: Sorry it is very unlikely the (insert brand name) purse you found for $3 at a garage sale is real!
  • And even if you are "sure" that your Coach or Louis Vuitton bag is real - you still cannot sell it. And other stuff, too, so let's just all read and re-read the rules and spread the love.
  • Oh-and even if you think it is ok to sell a fake as long as you tell your customer - nope, still not cool. #afakeisafake
  • #nowyouknow
THIRD:
We like to teach you to buy safely and sell safely
While we aim to educate new vendors, those who don’t get with the program may end up being permanently ejected. 

Our goals: 
Prevention
Intervention
Education
It’s a piece of PIE!

And as always, please call or text us with questions. We are not lawyers, nor do we represent any of the hundreds of brand names and designers we have made it our business to protect. We are a small family-owned business that aims to do the right thing by keeping our clientele safe! We are always learning about new products and counterfeits. We love sharing our merchandise experience with the world! 

Google is your friend: Please "google" many of your questions regarding counterfeits.
Read this enchanting article about how to avoid buying counterfeits 
Or text/call us 847-524-9590

OUR "COUNTERFEIT COLLAGE"

Wednesday, February 19, 2020

COUNTERFEITS: FREQUENTLY ASKED QUESTIONS -WOLFF'S FLEA MARKET

COUNTERFEITS FAQ
QUESTIONS & ANSWERS
BY SHARON WOLFF Creative Media & Merchandise Consultant to Wolff's Flea market
We are not lawyers, and this is not legal advice. Information here is gathered from our experience and ongoing research. Counterfeits are not allowed at Wolff's Flea Market. 
Vendors are responsible for monitoring their own merchandise.
More Questions?     Call or text 847-524-9590     wolffs.com 
Originally published May 2015
Edited 11/17/16, 3/7/2017, 5/5/18, 2/19/2020
  1. WHAT IS A COUNTERFEIT? Counterfeit products are illegal fake copies of real products. People knowingly or unknowingly buy or sell counterfeits. Other related terms: fake, copy, replica, forgery, knock-off, bootleg, pirated, unlicensed, trademark infringement, trademark dilution, look-alike.                                            
  2. IS THERE A LAW? The Lanham Trademark Act is the federal law prohibiting counterfeits. It bans the use of: copied pictures, words, symbols, logos, etc. except to original trademark owners. This law protects brands and their intellectual property.
  3. WHY DON’T YOU ALLOW COUNTERFEITS? We strive to uphold the law and maintain our market as a legitimate shopping venue. 
  4. WHO CARES? We care because counterfeit products are illegal, deceptive and poor quality. Brand owners, legal firms, US Customs, and other governmental agencies send investigators into flea markets to raid, arrest and sue individuals and market owners. Additionally, stores, individuals, mall kiosks, wholesalers, importers, manufacturers, websites and street vendors are also routinely busted and/or sued. Unfortunately, counterfeiting continues.
  5. WHAT KINDS OF THINGS ARE COUNTERFEITED? In one word: EVERYTHING. Every brand and type of item is vulnerable. Trendy and expensive items are highly desirable and fall prey to counterfeiting over and over again.
  6. WHAT DOES “CONFUSINGLY SIMILAR” MEAN? Counterfeiters may create an item with a pattern, logo or packaging design that closely resembles the real product and causes you at first or second glance to associate it as authentic. A brand name or logo may not actually be present, but pattern, color combination, packaging, wording, etc. may be very similar. Other terms: trademark dilution. #designersdespisedilution
  7. #3 IS REAL. THE OTHER PATTERNS
     ARE CONFUSINGLY SIMILAR/DILUTED 

    AND BANNED.
  8. WHY DO STORES SELL “COMPARE TO” ITEMS IN SIMILAR BOXES? Comparative advertising is legal in the US if item is “clearly identified, truthful, and non-deceptive" (wikipedia). However, we occasionally see lawsuits between companies. Read more here.
  9. WHAT ABOUT THOSE  SPORTS “PARODY” T-SHIRTS? We currently do not allow sports parody (also known as mash up designs) shirts. This is a subjective and gray area of ongoing research. 
  10. COME ON, IT’S A FLEA MARKET, PEOPLE DON’T EXPECT TO FIND THE REAL THING HERE! It is illegal to sell counterfeits, wherever you are. We work hard to maintain our reputation for offering legitimate goods and NOT counterfeits. #afakeisafake
  11. WHAT IF I TELL THE BUYER IT IS COUNTERFEIT? It is illegal to sell counterfeit merchandise. #afakeisafake
  12. BUT THE CUSTOMER DOESN’T CARE AND WANTS IT. It is illegal to sell counterfeit merchandise. We recognize that the counterfeit industry is fueled by consumer demand for look-alike, cheap, trendy products. #againafakeisafake
  13. WHAT IF IT IS ONLY ONE ITEM? It is illegal to sell counterfeit merchandise. Did you know that several trademarks or patents may apply to only one item? #youknowitafakeisafake
  14. WHAT IF I DIDN’T KNOW? Well, now you know, so put it away. Repeat offenders may be ejected from the market. 99% of our vendors choose to be educated and safe. However other vendors have been permanently ejected over the years for selling counterfeits.
  15. WHAT IF IT IS USED? It is illegal to sell counterfeit merchandise, NEW or USED.
  16. WHAT ABOUT “THAT GUY” OVER THERE WHO IS SELLING IT? If you see someone selling banned merchandise, please give us a space number and we will check it out. You may do this anonymously. 847-524-9590
  17. CAN I JUST SELL IT TODAY? NO. It is illegal to sell counterfeits. 
    CUSTOMS AND PORTS OF ENTRY
     (click on photo to read small print)
  18. WHY WAS I ABLE TO BUY THESE COUNTERFEITS TO BEGIN WITH? We enforce our own rules, and cannot answer for the manufacturer, importer, store, guy, other flea market, website or wholesaler where you bought the counterfeit item(s). Unfortunately, even when vendors make good faith efforts in asking their source about the legitimacy of their purchase, they may be told that it is "ok", when it is in fact counterfeit. Counterfeiting is a worldwide problem that is not limited to flea markets. Only a fraction are stopped at ports of entry. Some components separately enter the country through regular mail and are assembled into counterfeits here.
    A COUNTERFEIT MICHAEL KORS EMBLEM
    WAS PLACED ON A CHEAP BLANK YELLOW PURSE
    Arrests can and do happen, so we need to stop it HERE and NOW.
  19. WHAT IS WOLFF’S DOING TO STOP COUNTERFEITS? 
  • We have a 3 part program: Prevention-Intervention-Education (PIE).
  • We conduct ongoing research.
  • We monitor hundreds of vulnerable brands and licenses. We do not allow certain highly counterfeited brands: Coach, Louis Vuitton, MAC, Beats by Dre, Otterbox, Gucci, Chanel, KatVonD, Kylie, Yeezy.
  • We monitor Homeland Security's categories of merchandise: Apparel/Accessories, Footwear, Watches/Jewelry, Handbags/Wallets, Consumer Electronics, Consumer Products, Pharmaceuticals/Personal Care,Optical Media (music, movies), Toys, Comper/Accessories.
  • We analyze products according to many parameters.
  • We use hands-on training with photos and items to teach staff and vendors about counterfeits.
  • We vigilantly patrol our markets. 
   19. HOW DOES YOUR POLICY PROTECT US? Our policy keeps customers from making fraudulent purchases, prevents vendors from arrest and protects the flea market from vicarious liability lawsuits for allowing counterfeit sales. Flea market raids occur all around the country. Designers Coach, Louis Vuitton and UGG have won millions of dollars from lawsuits against flea market owners.
  • Vendor arrests: NY, IL, WI, IN, TX, FL, MO, KY, SC, MA, CT, NC
  • Coach: Swap Shop, FL ($5.5M), Visitors Flea Market, FL ($42M/bankruptcy), New Hampshire, Chicago, 
  • Louis Vuitton: Eisenhauer, TX ($3.6M), Swap Shop, FL (undisclosed, but over $5.5M)
    20. WHAT CAN I DO AS A CONSUMER? Thanks for asking! Your best tool is to 
          educate yourself! Subscribe to "Google Alerts" for topics related to counterfeits. Be
          aware of popular trends and brands. 

                        Questions?    Call or Text  847-524-9590     wolffs.com