Monday, July 25, 2016

ABOUT WOLFF'S FLEA MARKET

ABOUT US
Wolff's Flea Market is a family owned business, now celebrating its 25th Anniversary. Since 1991 it has operated Sundays April through October in Rosemont at the Allstate Arena. With the support of their parents, Katherine and Lawrence Wolff, and sister Eileen, brothers Donald and David Wolff built Wolff's Flea Market into the premier family-friendly shopping destination for Chicagoland bargain shoppers and small business entrepreneurs. It boasts 700+ vendors and 12,000+ customers. Wolff’s has previously operated indoor markets in Mt. Prospect, Rolling Meadows and Melrose Park. In November 2009, Wolff’s opened its year-round Saturday/Sunday indoor market at 1775 N. Rand Rd., Palatine with 300+ vendors.

David and Donald: "We love Palatine and the wonderful opportunities is has afforded not only to us, but to our loyal small business vendors, customers and neighboring community.

Donald holds a degree in Business Management from NIU. He authors the humorous Bathroom Reader, available at the Palatine market. Collects: Political memorabilia

David holds a degree in Finance from NIU and is also a CPA. He is Treasurer and Vice President of the National Flea Market Association and has published The 12 Most Important Tips for Becoming a Successful flea Market Vendor (link is external).  Collects: Baseball memorabilia

Chris Wolff (Don's son) holds business degrees from Pepperdine University and UIC. He manages operations at the market. His fluency in Spanish is very helpful. Collects and sells: Vinyl

Eileen Wolff (sister) a lifelong flea marketeer is the friendly face who greets vendors and customers at the crack of dawn. Hearing her infectious laugh is the best way to start your day!

Sharon Wolff (David's wife) holds a degree in Special Education from U of I-Champaign-Urbana. As Creative Media & Merchandise Consultant, she answers phones, manages social media and conducts research and training regarding counterfeits. Sharon presents "Counterfighter" Workshops at National Flea Market Association Conferences. She maintains Wolff's Flea Market Blog (link is external) and her article, Buy Safely, Sell Safely: Avoiding Counterfeit Products (link is external) has been published on Fleamarketzone.com and the February 2015 Merchandiser Magazine. 


Jody Lamb (Lamb, not Wolff) has been with Wolff's since the very beginning as Flea Market Manager.Yes, a Lamb working for Wolffs! Say hi to Jody when you visit Palatine! She will remember you!

SHOPPER TIPS FOR WOLFF'S FLEA MARKET

SHOPPER’S TIPS

HUNGRY?
ROSEMONT: Food and Beverages are available at several booths around the market

Pets
Sorry, due to local regulations, pets are not allowed at either of our markets. Service animals welcome.

If You Love It
Buy it before it’s gone! But remember, most purchases are final. Be a “Nice Shopper” If someone is looking at something you are interested in, please wait off to the side until it is put down. Then go and look at it.

Finding Your Way Around
Make sure to walk the entire Market. You will find new merchandise, garage sale, antiques and collectibles down each and every aisle. And remember, if you walk by every booth (both sides of the aisle), you have walked over three miles on some days!

Refunds
When buying new merchandise, make sure the vendor will give you a replacement or a refund if it's defective. If you have trouble when returning or exchanging an item, contact a Wolff’s Supervisor. Most garage sale, antique and collectible merchandise is usually sold "as is".

Check Electrical Items Before Leaving
Electrical outlets are located near the Food Area at the SW corner of the Arena. You can test your electrical item(s) to see if they are in proper working order.

When to Haggle and When to Not
Most garage sale vendors will probably come down a little in their price. Sellers of new merchandise will probably stick with the posted price. When in doubt, ask anyway-there's no harm done. Vendors are people too; please don’t be rude, as politeness will help you negotiate. Sometimes buying in volume allows for a discounted price.

Plan Ahead if Buying a Large Item
Think about how you're going to get larger items home. Most Wolff's sellers don't deliver, although some may have a warehouse where you can pick up your purchase at a later time. Bring a tape measure to help you figure out if your purchase fits into your vehicle or the space where you plan to place it in your home.

Rummage
When shopping for garage sale items or even new merchandise, make sure you look behind and under what is displayed. You may find hidden treasures!
Have a Good Idea of What You Want But Be Open to Surprises
If you have limited time, know just what you are looking for. Chances are you'll find it! Even though you may have something specific in mind, if you are alert, you may be surprised by an unexpected find!

BRING CASH
Although some vendors may accept credit cards, most sellers are "cash and carry". Small bills will be helpful in paying for items as well as haggling. An ATM is available inside the building at both of our locations.

Wear the Right Clothes (Watch the Weather)
Comfortable clothing and walking shoes are a must when shopping the seemingly endless rows of bargains at Wolff's. You should also consider wearing a hat as protection from the sun and applying sunscreen. Light clothing on warm days and sweatshirts or windbreakers on cool days will also make your shopping experience more pleasant.

Arrive Early

By arriving early you can take advantage of the first offerings and larger selections available at garage sale, antiques / collectibles and new merchandise booths. Also, you will have more time to browse, compare prices and merchandise.

VENDOR TIPS FOR WOLFF'S FLEA MARKET

Seller's Rules & Tips

FACEBOOK & CRAIGSLIST
We encourage our vendors to post their items on social media: facebook page, Buy, Sell, Trade Group  & craigslist. These listings are FREE!  We love this concept because buyers and sellers are able to meet in a neutral location at the market (must have a selling space-no parking lot sales). This also draws new customers to the entire market and helps everyone! Many vendors have had success with social media. Customers have come from as far as Iowa to purchase their items! For more advanced posters, please "tag" your photos & posts with #wolffsfleamarket and @wolffsfleamarket. If you don't know what this means, please disregard!

EARLY CLOSE DAYS
Occasionally the Rosemont market may need to close early due to a stadium event. We continue to have a steady customer flow on these days because we are an "early shopper market". The majority of shoppers attend before 11am. Don't miss out! See Rosemont Schedule on home page for early closings. We will post this in advance and require vendors to be able to vacate the lot by a specified time. 

THE INSPECTION PROCESS-DON'T BE OFFENDED
Wolff's Flea Market is vigilant about inspecting merchandise at every booth, every week. If we talked you last week, or 2 weeks ago, we may talk to you again about the same thing or different items you are selling. Please realize we mean no disrespect to you, nor are we singling you out from among other vendors. It is our job to ensure that the merchandise offered at Wolff's Flea Market is in accordance to our rules, Rosemont/Palatine rules, and state and federal laws. So, if you see a staff person lingering over an item on your table, or if you are questioned about your merchandise, do not take offense. We try to speak respectfully to you, and hope you can return the favor. When in doubt, we may ask you to remove a certain type of merchandise.

SELLING AREA
Please clean your selling space and remove and take with you ALL unsold merchandise and large trash. Dumpsters are available for reasonable trash only. Wolff's does not have facilities to dispose of large items, unsold merchandise or excess garbage. Violators will be charged clean-up expenses and repeat offenders may not be able to sell with us in the future.

MERCHANDISE RESTRICTIONS
PLEASE REFER TO MERCHANDISE RULES for most current information. Call 847-524-9590 with questions. Wolff's Flea Market strictly regulates the type of merchandise being sold and follows local and federal laws and regulations to maintain a safe, family friendly environment. In short, no COUNTERFEIT, ILLEGAL, BABY FURNITURE, CERTAIN SERVICES, REGULATED ITEMS or CONCESSION FOOD can be sold. Please call 847-524-9590 to inquire about participating in Food Trucks at the Flea. Staff and management reserve the right to inspect merchandise, deem it as inappropriate and disallow it. Vendors will be directed to immediately and permanently remove restricted items. This means putting it AWAY, out of sight of the public. Your information may be recorded and a warning slip issued. If repeat offenses occur, vendor may not be allowed to sell with us in the future.

SECURITY
We have many employees patrolling our market. Most are wearing yellow or green shirts. Some aren’t by design to watch over the market without being seen. We have several police officers patrolling as well. Please seek out any of these individuals with any problems you may have. Secure and watch your valuables. Keep your eyes on your booth. Unfortunately, there are shoplifters here just as at any store. Some sellers ask a neighboring vendor to watch their table if they find it necessary to leave their booth.

TRASH
Please bring a sturdy trash bag(s). While we have clean up staff, their job is made easier if you are able to secure all of your garbage (boxes, paper, etc.) and keep it in your trash bag. Bags can be thrown away with a small amount of broken down boxes at the southwest corner of the Arena. You are not allowed to leave unsold merchandise. We continually walk the market watching for those breaking this rule. You will be fined (see vendor permit) and will not be allowed to sell with us in the future if this occurs.

LEAVING EARLY
Some vendors decide to leave early. We discourage this for several reasons. We don’t like vehicles driving through crowded aisles and customer flow is steady from when we open to when we close. You’ll be missing lots of sales!

COURTESY
Our vendors are encouraged to be courteous to shoppers. Treat them as you would like to be treated. Refrain from using profane language. You may be asked to leave the market if customer relation issues occur.

RETURNS
You may want to consider posting a return policy, especially if you sell anything other than garage sale, antiques or collectible items. Our sellers are strongly encouraged to stand behind their products and representations.

PRICING YOUR ITEMS
Bring price stickers, paper (for signs), markers, pens and tape. Keep in mind that your customers may want to haggle. This is a normal and fun aspect of Flea Marketing. Please do not get upset if you are offered a lower price, as again, this is customary at times. You have the choice to accept, decline, or counter-offer. Price items individually, by the box (e.g. $1 box), or not at all. It is up to you how you want to price your merchandise and customer opinion varies as to what they prefer.

BAGS
Have grocery bags and newspapers/bubble wrap/tissue paper for wrapping fragile items. Boxes can be helpful for larger or multiple purchases.

ON A HOT DAY
Please bring plenty of water, sunscreen, sunglasses, hat, etc. On cooler days, dress in layers.

UMBRELLAS & CANOPIES
Our location has a tendency to be windy. It is REQUIRED that you have minimum 40 pounds to weigh down each corner of your canopy or umbrella. If you do not bring weights, we may ask you to remove your canopy. We have a limited number of weights for rent. $2 per 40 pound weight plus a refundable $20 deposit. Please ask an employee about renting weights on the day of the market. Securing or tying your tent to a table leg or merchandise does not count for weight. You may tie the rear legs to your vehicle, but still need to weigh down the front legs. 


BRING CHANGE
We recommend $10 in quarters, singles and five dollar bills. You may lose a sale if you don’t have change. Watch your money. Keep it locked in your car, but don’t lock your keys in the car! Remember, if you listen to your car radio all day, you’re likely to have a dead battery at the end of the day. ATMs are located at both markets for your shoppers' convenience.

EARLY BIRD SHOPPERS
This tip applies to the Rosemont location only. Many sales can be made between vendors or by Early Bird Shoppers before our 6am opening time. These shoppers may be designers, decorators, or collectors. They may have a tendency to try and look through your unpacked boxes. If this is not what you want – please simply ask them to move to the front of your tables. Early Bird entry fee is $4 prior to 6am.